In line with our overview methodology, we calculated the casino’s Security Index according to in excess of 20 factors, which includes its financials, fairness of T&Cs, participant grievances, and much more. The upper the protection Index, the more possible you're to acquire your winnings with out issues. seven.five
The Grievances Crew suggested the participant to Make contact with his payment supplier for even further investigation and to submit payment confirmations towards the casino. Even so, because of the player's not enough reaction, the complaint was in the long run rejected.
The participant from India was encountering difficulties withdrawing his winnings as a result of ongoing verification. The player was then requested to complete a video clip verification. On finishing this effectively, the player was confirmed and so The problem was resolved.
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The participant from Greece was asked to move a verification get in touch with. The participant confirmed The difficulty was settled.
The participant from Australia has deposited revenue into his casino account, even so the cash seem to be dropped. The casino was not able to detect his account and questioned him for more facts. The grievance was turned down as the player didn't respond to our messages and issues.
The player from Portugal, who experienced self-determined to be a gambling addict, reported that he experienced regularly requested Twin Casino and Leon Casino to block his account as a result of his dependancy, but his requests were disregarded. Regardless of his self-exclusion with the Portuguese gaming regulator SRIJ, the participant were in a position to continue actively playing and lost above twenty,000€. The player also claimed that Leon Casino owed him €2450, which he alleged had disappeared from his account.
Individuals/bodies to whom/which personalized knowledge could possibly be communicated, or who may access them in their capacity casino influencers as Responsible Officers or info processing officers
The simplest way to seek out this sort of details is usually to adhere to gambling influencers, people that understand the earth of on the internet and physical casinos and revel in sharing their know-how and encounters.
The participant from Portugal has become blocked. The casino thinks the player has produced various accounts. We turned down the grievance since the player stopped responding.
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Leon Casino scored an Above typical Safety Index of seven.nine, meaning it may be feasible choice for some gamers. You will discover, having said that, many casinos that scored the next position in terms of fairness and protection. Keep reading our Leon Casino overview to learn more concerning this casino and judge whether it's a good choice for you personally.
The participant from India had gained a large prize playing Roulette and attempted to withdraw the winnings. In the process, their account was blocked soon after an unsuccessful document verification where the casino claimed the files he presented ended up solid. Right after gathering supplemental information we ended up pressured to reject the criticism.
b) the deletion, anonymization or blocking of unlawfully processed info, including facts that does not should be retained to the reasons for which it absolutely was collected or subsequently processed;